All Snugpak items come with a 12 month warranty which begins from the date you purchased the item.
If you believe that your Snugpak product is a warranty claim, and there are defects in the materials or workmanship, please follow the instructions below:
- Call Customer Service at 800-259-5962 or 305-436-7984 to explain the issue with the product and obtain a Return Authorization Number (RMA).
- Print, complete and include a RMA Form in the package of the item you are returning. > RMA FORM
- Write the RMA number on the outside of the package you are sending back to us.
PROFORCE EQUIPMENT, INC.
3230 EXECUTIVE WAY
MIRAMAR, FL 33025
(Include RMA FORM in box with a copy of your receipt of purchase)
Exclusions: The following are not covered under our warranty
- Damage resulting from abuse, misuse or accidental damage
- Damage resulting from extended wear and tear
- Damage resulting from any alteration or customer modification
- Damage resulting from contact with a corrosive substance